If visiting the pharmacy outside of Boots, Castle Mall trading hours, please use the lifts, escalators or stairs to access the Boots Pharmacy on the Ground Floor level and use the bell on the store entrance door. Alternatively you call 01603 767970 extension 513.


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Monday - Wednesday: 8.30am – 5.30pm
Thursday: 8.30am – 7.00pm
Friday: 8.30am - 5.30pm
Saturday: 8.30am - 5.30pm
Sunday: 10.30am - 4.30pm

Contact Store

Website: Click here

Phone: 01603 767970

Following the Government’s latest announcement that Norfolk will be entering Tier 4, from Boxing Day (26th December).

Castle Quarter & its car parks will be closed, on Boxing Day. However, Boots will be open from 9:30-3:30pm, only from the optician’s entrance at the top of Rose Lane.

The Centre will reopen on Sunday 27th December, from 10am-4pm for essential retailers, click & collect, takeaways & deliveries. Please check with the individual retailer before traveling.

Going forward the centre doors will open at 8am & close at 6pm Monday – Saturday. Please check shop trading times with the individual retailers.

Our opening hours will be under constant review throughout the tier 4 period & may be changed at short notice.