They are offering...

- Free clothing to families in need, including childrenswear and baby clothes
- Free smart clothing for interviews and more (because even online you need to look smart!)
- A new Pre-loved 50:50 Clothing scheme: they sell your top-notch quality items online, donating 50% of profit to our charity and giving 50% back to you
- Drop off donations (max. 10 items) for swapping. Your points will be held until we fully re-open
- Work experience placements. Contact us for further information
  They continue to be working hard to support our charity by selling on our eBay shop.
If you have any questions about the above, or just want to get in touch, please email us at:
Thank you to our valued customers, volunteers and work placements for your continued support.

New U is a clothing and accessories shop with a difference. 

New-U is a unique shop operating on the basis of donate, swap or loan with no cash transactions. Customers will be able to bring 10 items of clothing/ accessories they no longer want and swap for vouchers to spend in the store. We have womenswear, menswear and childrenswear.

  1. 1. bring in your unloved clothes
  2. 2. swap them for points
  3. 3. spend your points in store
  4. 4. leave as a new-u!

New-U also has a loan scheme set up to provide ‘smart’ clothing that young adults can borrow for job interviews or similar occasions.


The New-U shop is also set up to give young people the skills and confidence to progress into employment by offering retail work experience placements in a supportive environment.


New-U is a partnership between OPEN Youth Trust and Talent Match New Anglia and funded through The Big Lottery Fund.

Contact via:

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Contact Store

Phone: 01603 927936

Following the Government’s latest announcement, we can confirm that all non-essential retailers will close temporarily on Thursday 5th November as part of a national lockdown which is currently scheduled to last until Wednesday 2nd December.


Our opening hours will be 8am-6pm Monday to Saturday & 10am-4pm Sunday.


Stores that will be open and the services they offer are detailed below:


Essential retailers which will remain open:

Stores operating a click and collect service only:

Takeaway food & drink:

Delivery service for food & drink:


For more details please click here